Privacy Policy

At Meem Alfawaha, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, purchase our products, or contact us through our official social media channels.

1. Information We Collect

We collect information to provide better services and ensure smooth delivery of your orders across the UAE:

  • Personal Details: Name, delivery address, phone number, and email address provided during checkout or contact form submission.
  • Order Details: Information regarding the products you purchase (e.g., Majlis Boxes, Perfumes, Bakhoor, Scented Sticks).
  • Communication Data: Information shared when contacting us directly via WhatsApp, Instagram (@me.oud.uae), or Snapchat (@mait98ha).
  • Technical Data: IP address, browser type, and device information collected via standard cookies to improve website functionality.

2. How We Use Your Information

Your data is strictly used for operational purposes, including:

  • Processing and dispatching your orders to your location in the UAE.
  • Sending order confirmations, shipping updates, and invoice details.
  • Responding to customer support inquiries and custom order requests.
  • Improving our website performance, layout, and product offerings.

3. Data Protection & Sharing

  • No Data Selling: We do not sell, rent, or trade your personal information to third parties under any circumstances.
  • Service Providers: We only share necessary delivery details (name, phone number, address) with trusted courier partners to ensure safe delivery of your items.
  • Payment Security: Payment processing is handled securely. We do not store financial or credit card details on our servers.

4. Cookies & Tracking

Our website uses essential cookies to:

  • Keep track of items added to your shopping cart.
  • Remember your browsing preferences.
  • Analyze site traffic to enhance your shopping experience.

You can choose to disable cookies through your browser settings, though some website features may not function as intended.

5. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request the deletion of your account or personal order history from our records.
  • Opt-out of any promotional communications at any time.

6. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please reach out to us:

  • Instagram: @me.oud.uae
  • Snapchat: @mait98ha
  • Direct Assistance: Contact us via our official website form or WhatsApp.